Your Store Sells.
Around the Clock.
SORIX builds AI systems for online stores that recover 18-25% of abandoned carts, resolve 78% of support tickets without human touch, increase average order value by 22%, and run 24/7 without additional headcount.
SEE HOW IT WORKSWhy do e-commerce stores lose 70% of potential revenue?
The average e-commerce store abandons 70% of its carts. Support tickets pile up unanswered. Repeat purchase rates stay flat because there's no system nudging customers back. You're spending on ads to fill the top of the funnel while leaking revenue from the bottom.
More ads won't fix a conversion problem. Better systems will.
What AI systems does SORIX build for e-commerce stores?
From first visit to lifetime customer. Every touchpoint automated and personalised.
Cart Recovery
Abandoned Cart AI Agent
An AI agent detects cart abandonment and fires a tailored sequence via email and WhatsApp. Personalised product mention, urgency signal, and a time-limited incentive. Most recoveries happen within 4 hours.
Product Discovery
AI Recommendation Engine
Based on browsing behaviour and past purchases, the AI surfaces the right product at the right moment. On-site, in email, or over WhatsApp. No more one-size-fits-all promotions.
Instant Support
24/7 AI Customer Support Agent
Handles order status, return requests, product questions, and complaints instantly. Escalates to a human only when needed. No support backlog. No hiring. GDPR compliant.
Retention
Post-Purchase Automation
A structured post-purchase flow: delivery updates, product care tips, review requests, and re-order nudges timed to your product cycle. Keeps customers engaged between purchases without manual effort.
What stores using SORIX systems report
18%
Average cart recovery rate achieved within the first 30 days of deployment
2.7x
Repeat purchase rate increase through personalised post-purchase flows
90%
Customer support tickets resolved without human intervention
A customer visits. Doesn't buy. Buys 3 days later.
Here's exactly what the AI system does behind the scenes.
Customer adds a product, then leaves
Cart abandonment is detected. Timer starts.
30 minutes later: WhatsApp message
Personalised reminder with the exact product name and image. No discount yet.
Day 2: Email with social proof
3 reviews for the same product. Still in their cart. Gentle CTA.
Day 3: Final message with 10% code
Time-limited offer. Customer completes checkout. Order confirmed automatically.
Post-purchase flow begins
Shipping updates, review request, and reorder nudge 30 days later. Automatic.
Works with your existing store setup.
We integrate with your platform, payment system, and communication tools. No platform migration needed.
Ready to recover revenue you're already losing?
Book a free strategy call. We'll audit your current funnel and show you exactly where AI fits.
BOOK A FREE CALL ALL SERVICES