# SORIX Use Cases

SORIX has delivered AI systems across real estate, healthcare, e-commerce, logistics, professional services, and SaaS. Below are the most common use cases we engineer and deploy.

## Real Estate

Real estate agencies using SORIX AI systems have transformed their lead pipelines from slow and manual to instant and automated.

### What We Build for Real Estate

**AI Lead Qualification**
Every inbound lead is scored, qualified, and categorised automatically. The AI asks the right qualifying questions via web chat or WhatsApp and routes hot leads directly to agents with a full briefing.

**Automated Follow-Up Sequences**
No lead goes cold. Automated sequences reach out at the right interval with personalised messages based on property interest, budget, and timeline. Agents focus on closing, not chasing.

**Property Matching Engine**
AI matches buyers and renters to available properties based on their stated criteria and behaviour signals. Generates and sends personalised property shortlists automatically.

**24/7 Client Engagement**
AI assistants handle inquiry volume at all hours. Weekend inquiries, after-hours calls, and social DMs all receive instant, accurate responses.

**Results:**
- 80% reduction in manual follow-up time
- 3x increase in qualified appointments per agent
- Leads responded to in under 60 seconds, 24/7

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## Healthcare

SORIX builds GDPR-compliant AI systems for clinics, medical practices, physiotherapists, dentists, and specialist practitioners.

### What We Build for Healthcare

**Automated Appointment Booking**
Patients book, reschedule, and cancel through web chat or WhatsApp without staff involvement. The system integrates with your calendar and sends automated reminders that reduce no-shows by up to 40%.

**Patient Inquiry Handling**
An always-available AI assistant answers common patient questions about services, pricing, opening hours, and procedures. Escalates complex or urgent queries to staff immediately.

**Post-Appointment Follow-Up**
Automated follow-up sequences check recovery progress, remind patients of next appointments, and prompt them to leave reviews. Runs without staff lifting a finger.

**Admin Automation**
Intake forms, referral processing, insurance document collection, and reporting workflows automated end-to-end.

**Results:**
- 40% reduction in no-show rates with automated reminders
- 70% of patient inquiries handled without staff involvement
- Admin workload reduced by an average of 15 hours per week

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## E-Commerce

SORIX builds AI systems that turn e-commerce browsers into buyers and one-time customers into loyal repeat purchasers.

### What We Build for E-Commerce

**Abandoned Cart Recovery**
AI identifies cart abandonment triggers and deploys personalised recovery sequences via email and WhatsApp. Average recovery rates of 18 to 25% on abandoned sessions.

**Personalised Product Recommendations**
Real-time AI recommendation engine surfaces the right products to the right customers at the right moment. Embedded on product pages, cart, and post-purchase flows.

**AI Customer Support Agent**
24/7 support agent that handles returns, order status, FAQs, and complaints across web chat and email. Resolves 78% of tickets without human touch.

**Post-Purchase Automation**
Review request sequences, upsell flows, loyalty triggers, and reorder reminders all automated based on purchase behaviour.

**Results:**
- 78% of support tickets resolved without human involvement
- 18 to 25% cart recovery on abandoned sessions
- Average order value increased 22% with recommendation engine

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## Professional Services and SaaS

SORIX builds AI systems for law firms, financial advisors, SaaS companies, consultancies, and agencies.

### What We Build for Professional Services

**Client Onboarding Automation**
Intake forms, document collection, contract generation, and onboarding checklists run automatically. Clients are onboarded 5x faster with zero manual coordination.

**Knowledge Base AI**
RAG-powered internal tool lets teams query company knowledge, client history, procedures, and documents in plain language. Reduces research time dramatically.

**Reporting and Analytics Automation**
Automated reporting pipelines pull data from multiple sources, process it, and deliver formatted reports to stakeholders on schedule.

**AI Sales and Proposal Tools**
AI-assisted proposal generation, lead scoring, and pipeline management integrated with CRM systems.

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## Logistics and Operations

**What We Build:**
- Shipment tracking and status notification automation
- Exception handling and escalation workflows
- Supplier communication automation
- Inventory and demand forecasting AI
- Multi-warehouse sync and reporting

**Results:**
- 12+ hours of weekly manual operations eliminated for a logistics client
- Exception handling time reduced from hours to minutes

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## Contact

Email: hello@sorix.be
Website: https://sorix.be
Book a free discovery call: https://sorix.be/contact.html