FieldFlow Pro
A mobile app that replaced paper job sheets for a 12-person HVAC team. Technicians see their daily schedule, follow optimized routes between jobs, document work with photos, and send invoices on the spot.
The Problem
Home service companies (plumbers, electricians, HVAC) run on paper job sheets, phone calls, and end-of-week invoicing. Technicians waste time on admin. Customers get vague arrival windows and no status updates.
What We Built
FieldFlow Pro is a mobile app built for a Belgian HVAC company with 12 field technicians. It replaced their paper workflow entirely.
Key Features
- Smart Job Board: daily schedule with job details, customer history, and required parts. Dispatchers assign with drag-and-drop.
- Route Optimization: calculates fastest routes across all daily jobs, accounting for traffic and appointment windows. Saves 40+ minutes per technician per day.
- Digital Work Orders: document work with photos, notes, and completion checklists directly on the phone. Office sees everything in real time.
- One-Tap Invoicing: generate a professional invoice, charge via Stripe, and update accounting in one tap. No more week-end invoice batches.
- Live Customer Updates: automated SMS when the technician is en route, with ETA and a tracking link.
Results
25% more jobs completed per day with the same team. Invoice turnaround went from 5 days to instant. Customer satisfaction jumped to 4.9/5.
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