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AI for E-Commerce

Recover abandoned carts, automate support, personalize at scale

AI systems for online stores and Shopify merchants. Cart recovery, product recommendations, customer support, and post-purchase automation.

mail.sorix.ai/cart-recovery
Monthly revenue after AI
42,000
+45% increase
Before: €42K
After: €61K
The Problem

What e-commerce businesses deal with daily

Cart abandonment bleeds revenue

70% of carts are abandoned. Most stores send one generic email and give up. That's thousands in revenue left on the table every month.

Average store loses 70% of potential sales to abandoned carts

Support doesn't scale

"Where's my order?" "What's the return policy?" "Does this come in blue?" Your team answers the same questions 50 times a day while real issues pile up.

Recommendations are generic

"You might also like" based on categories isn't personalization. Real AI recommendations look at behavior, purchase history, and intent signals.

Post-purchase is an afterthought

Customer buys, gets a shipping email, then silence. No review request, no cross-sell, no loyalty nurturing. The most profitable customer is the one you already have.

The Solution

Your AI-powered e-commerce system

01

Smart Cart Recovery

Multi-step recovery sequences triggered by abandonment. Personalized messages via email, SMS, and WhatsApp. Dynamic discount offers based on cart value and customer segment.

02

AI Customer Support

Chatbot trained on your product catalog, policies, and order data. Handles order tracking, returns, sizing questions. Escalates to human only when needed.

03

Personalized Recommendations

AI analyzes browsing behavior, purchase history, and similar customer patterns. Serves product recommendations that actually convert.

04

Post-Purchase Automation

Shipping updates, delivery confirmation, review request (timed for peak satisfaction), cross-sell based on what they bought, loyalty program enrollment.

✨ Powered by AI

Customers who bought X also loved...

👚
Leather Belt
€49
Match: 97%
👞
Classic Sneakers
€89
Match: 94%
🎒
Silk Scarf
€35
Match: 91%
💼
Weekend Bag
€129
Match: 88%
Live Scenario

How it works in practice

A real workflow showing your AI system handling a typical e-commerce situation.

1
Cart abandoned

Customer adds a €120 jacket to cart, enters email, then leaves the site without purchasing.

2
30 minutes later

AI sends a WhatsApp message: "Still thinking about the Milan Jacket? Here's what customers love about it:" with 2 review highlights.

3
4 hours later

Email with the cart contents, similar items, and "Complete your order" CTA. No discount yet (testing intent first).

4
24 hours later

Final message with a 10% discount code, valid for 48 hours. "Your jacket is waiting, and we've saved 10% for you."

5
Purchase completed

Customer uses the code and buys. AI sends order confirmation, estimated delivery, and "track your order" link.

6
Post-delivery

3 days after delivery: review request. 2 weeks later: "These accessories pair perfectly with your Milan Jacket" cross-sell.

Results

What our clients see

+25%
Cart recovery rate
-60%
Support tickets
+18%
Average order value

Compliance & Security

GDPR CompliantShopify PartnerPCI DSS aware

Get your free e-commerce demo

We look at your current workflow and show you exactly where AI saves time and brings in more clients.

No commitment. No sales pitch. Your plan within 48 hours.

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